Contact us – CHARACTER TOYZ

INFORMATION QUESTIONS

1. What types of toys do you sell?

We offer a wide range of toys, including educational toys, action figures, dolls, puzzles, remote-controlled cars, and soft toys.

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2. Are your toys safe for children?

Yes! All our toys are made from non-toxic, child-safe materials and comply with international safety standards.

3. Do you offer age-appropriate recommendations?

Yes, each toy on our website includes an age recommendation to help you find the best option for your child.

4. Can I place an order without creating an account?

Yes, you can check out as a guest, but creating an account allows you to track orders and receive special discounts.

5. What payment methods do you accept?

We accept credit/debit cards, net banking, UPI, and digital wallets like PayPal, Google Pay, and Paytm.

6. How long does shipping take?

Shipping time varies based on location, but we usually deliver within 3-7 business days. Express shipping is also available.

7. What is your return policy?

We offer a hassle-free 7-day return policy on most toys. Items must be unused and in their original packaging.

8. How do I cancel or modify my order?

You can cancel or modify your order within 24 hours of purchase by contacting our customer support.

9. Do you provide gift wrapping services?

Yes! You can select gift wrapping at checkout for a small additional fee.

10. How can I contact customer support?

You can reach us via email at [your email], phone at [your phone number], or through our live chat feature.

INFORMATION ABOUT US

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